Shipping Policy
At CreKitchen.com, we are committed to providing a seamless and reliable shipping experience for our customers. Please review our shipping policy below for details on delivery times, costs, and procedures.
1. Shipping Destinations
We proudly ship to most locations worldwide. However, certain remote areas may have limited delivery services. If we are unable to deliver to your address, our customer service team will notify you promptly.
2. Processing Time
All orders are processed within 1-3Β business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Options and Costs
We offer the following shipping methods for your convenience
Standard Shipping Delivery within 7-10Β business days. Cost varies based on location and package weight.
Express Shipping Delivery within 5-7Β business days. Additional charges apply and are calculated at checkout.
Free Shipping Available for orders over $50 (U.S. only).
Shipping rates for international orders are calculated at checkout based on the destination and weight of the package.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress through our trusted courier partners.
5. Delivery Times
Estimated delivery times are based on your location and shipping method chosen at checkout. Please note that delivery times may be affected by external factors such as weather, holidays, or customs delays for international shipments.
6. Customs and Duties (For International Orders)
International orders may be subject to customs duties, taxes, or import fees depending on your countryβs regulations. These charges are not included in the shipping fee and are the responsibility of the customer. We recommend contacting your local customs office for more information.
7. Address Changes and Delivery Issues
Please ensure that your shipping address is accurate at the time of purchase. If you need to change your address after placing an order, contact our customer support team immediately. Changes cannot be guaranteed once the order has been processed. In case of delivery issues (e.g., lost or damaged packages), please contact us within 7 days of the estimated delivery date.
8. Returns Due to Undeliverable Address
If a package is returned to us due to an undeliverable address, we will contact you to arrange reshipment. Additional shipping fees may apply.
9. Delayed or Lost Shipments
If your package is delayed or lost in transit, please reach out to our customer support team. We will work with the courier service to resolve the issue and ensure your satisfaction.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team at
Email: crekitchen@gmail.com
Thank you for choosing CreKitchen.com. We appreciate your trust and look forward to delivering your kitchen essentials with care.